Service Nook
Refund Policy
This policy explains when refunds may be considered for digital services and order-based purchases.
General rule
Because our products are digital services and delivery may begin immediately, refunds are not available once an order has been processed, started, or completed.
When a refund may be reviewed
A refund request may be reviewed only if there is a verified technical issue from our side, such as a duplicate charge or a clear service failure that cannot be resolved by support.
How to request a review
Send your order ID, payment proof, and a short description of the issue through the contact details listed on the Contact Us page.
Processing time
If a refund is approved, the timing depends on the payment method and the processor used. Processing time may vary.
We recommend checking your order details carefully before payment, because order processing can begin quickly.